Melissa Wise


Senior Property Manager
Contact

E: mwise@castrangilbert.com.au
M: 0407 766 325

Melissa Wise
E: mwise@castrangilbert.com.au
M: 0407 766 325

Logo-Black-14px

 

Originally hailing from Queensland, Melissa has worked in property management for 10 years, completing a trainee-ship in Property Management, which included a Cert IV in Business and a Cert IV in Property.

Having moved to Victoria in 2012, Melissa’s attention to detail and appreciation of the needs of both tenants and owners, quickly earned her the respect of her colleagues and clients.

Now calling Melbourne home, she spends her spare time travelling, dining out and spending time with family and friends.

 

Testimonials
_______________________________________________

 

Tenant - Rosanna Road, Heidelberg (July 2017)

Courteous, speedy and professional service as well as high-quality properties on offer. 

Tenant - Clarke Street, Southbank (July 2017)

Melissa Wise has been nothing but helpful and making us feel welcome in our new home. 

Landlord - Osbourne Avenue, South Yarra (June 2017)

The performance of Melissa Wise in your rental department has been outstanding for me in the year I have owned an investment property in South Yarra. I am probably Castran Gilbert’s smallest client, but she treats me with all the efficiency, courtesy and care that I could expect were I the firm’s largest customer. Melissa is extremely quick back on emails, utterly reliable in doing what she says she will do, very well-skilled and knowledgeable about the business, and, not least, eternally cheerful, positive and pleasant to do business with. Nothing is too much trouble and she is patient in assisting someone not local or particularly experienced.

 

Tenant - La Trobe Street, Docklands (May 2017)

I rent my apartment through Castran Gilbert and this company is very helpful and efficient. My manager Melissa is patient to all of my questions, and she replies my emails super fast. Highly recommend.

 

Tenant - Chetwynd Street, North Melbourne (May 2017)

Renting a apartment through Castran Gilbert. They did a very efficient job with great service. They always gave quick responses and good solutions every time I got problems especially Melissa who assisted me with everything before and after renting.

 

Tenant - Clarke Street, Southbank (April 2017)

Castran Gilbert is a really really really good real estate company, I just found that property from website and book an inspect time, I got the confirm message just in five minutes. Also they send me the notice and confirm email before the inspect date. Moreover, I supply 1 Form from website, and I got the reply very soon. Finally, I rent that apartment so smoothly. Today I got the key, so excited. By the way, Melissa Wise is so nice.I think I just want to say THANK YOU Castran Gilbert.

 

Tenant - High Street, Glen Iris (March 2017)

Despite some strange answers from the landlord, Melissa Wise property manager of my rental was very helpful and nice to work with.

 

Tenant - Chetwynd Street, North Melbourne (March 2017)

Have had the pleasure of being a new tenant through these guys. Very satisfied with the prompt and professional service from mel wise and her team. Keep up the good work!

 

Landlord - St Kilda Road, Melbourne (February 2017)

Melissa has been fantastic, she has always been professional and easy to contact at all times. Melissa explained everything I needed to know as a first time landlord and was always willing to answer all of my (sometimes endless) questions. Just a big thank you for helping make the process so easy.

 

Tenant - Greville Street, Prahran (February 2017)

I just handed back keys to 12/161 Greville Street, and had to write and tell you what an excellent girl Melissa Wise is; An all ‘round gem.
She has been so consistently accommodating and on the ball since the very start. So easy going and yet does not miss a trick – what an asset to your team.
I have been on a 48 hour cleaning ‘bender’ since Monday with one objective “make Melissa proud!” ( Usually it’s “get back bond.” )
I was extremely sad to give up my apartment, and am equally as sad to give up having Melissa as my PM.
Her awesomeness is and was never taken for granted.

 

Landlord - Wills Street, Glen Iris (February 2017)

Passing on commendable feedback on Melissa relating to a storm damaged event which occurred Sunday night.

Melissa’ open communication, ownership and management on this event was managed perfectly – well done, Melissa.

 

Tenant, Higgins Street, Bentleigh (January 2017)

We are moving from overseas to Melbourne and our property manager Melissa has been really helpful. Highly recommended.

 

Landlord, Carlisle Street, St Kilda (January 2017)

Due to a recommendation from my partner, I rented my property through Melissa Wise through Castran Gilbert. Having been a tenant and now landlord I cannot recommend Melissa enough. Her responsiveness, attention and expertise in real estate has provided such a quality and efficient outcome as well as peace of mind. Thanks again!

 

Tenant - Park Street, South Melbourne (January 2017)

Castran Gilbert were very prompt in assisting my close friend B Cutcliffe in obtaining a flat in the city. The lease agreement and bond application all went super smooth. The staff were friendly and supportive. Thanks Guys.

 

Tenant - Park Street, South Melbourne (December 2016)

Mellissa has been really good on provide information and reply email on time.

 

Landlord - Park Street, South Melbourne (December 2016)

Have had the privilege of using Castran Gilbert to manage my apartment for the past 3 years. Melissa Wise who has been managing my property does a great job, and her customer service is fantastic. Always keeps me up to date with any developments, and manages to find good tenants. Thanks Melissa.

 

Tenant - Clarke Street, South Bank (December 2016)

Very professional agency. They have lots of property sources and I rent a good one of them with patient helps. The consultant Melissa Wise provides a friendly and responsible service for tenants.

 

Tenant - Burke Avenue, Hawthorn East (December 2016)

Very happy with the service. It is always prompt, efficient and polite. Would highly recommend!

 

Tenant - Clarence Street, Malvern East (December 2016)

The property situated at Clarence street is pretty good and convenient. Also the staff is nice and the service provided is fantastic.

 

Tenant - Clarke Street, Southbank (December 2016)

Fantastic customer service and great communication.Made the experience of securing my first apartment easy and enjoyable.

 

Tenant - High Street, Glen Iris (October 2016)

Recently rented an apartment in Glen Iris through Castran Gilbert agency. Melissa Wise and her colleagues were very professional and helpful, even though we had many questions, this being our first renting experience in Australia. She guided us through all the process and communication was very easy. Hope they stay the same, as we are planning to use their services in the future for renting/buying.

 

Landlord - Multiple Properties (August 2016)

I would just like to take this opportunity to highlight the outstanding professional service and performance of Senior Property Manager Melissa Wise.

Since I purchased my property from Castran Gilbert all the communication and customer service I have experienced has been of a high standard.
But when Melissa Wise took over the management of my property she raised the bar from good management of my property to outstanding.

Melissa’s communication, industry knowledge and her ability to promptly get back to me upon request makes her a cut above the rest.
It is service like this that puts Castran Gilbert ahead of your competitors, in turn making them industry leaders.
Melissa has also been very informative helping me with tax information I required relating to my investment property.
As a result of Melissa Wise and Castran Gilbert’s outstanding service, all my real estate requirements will now be handled by your company.

 

Landlord - Spencer Street, West Melbourne (July 2016)

This is my first investment property, and Melissa has helped me a lots. She give me updates on my property quite often (few times a week), quick response on my question. This is a fabulous experience with C.Gilbert. Lucky to get you guys be my agent.

 

Tenant - Park Street, South Melbourne (June 2016)

We found the Castran Gilbert property management team to be fantastic. They went out of their way to assist us in finding a wonderful property, for which we’re most grateful!

 

Tenant - Centre Road, Bentleigh East (May 2016)

I would definitely recommend renting with Castran Gilbert again as their service was extremely fast, friendly and professional. Although I was running late on the day of inspection, the agent (Melissa) was nice enough to wait around for me. The application process was fast, acting swiftly when corresponding with me via email, text or phone. Overall, this has been the best rental application experience in my history of renting. Follow up service was also great and staff come across as very approachable and helpful.

Thank you.

 

Tenant - Latrobe Street, Docklands (April 2016)

Very good experience with Castran Gilbert, efficient process of application and warm welcome from property manager.

 

Tenant - Greville Street, Prahran (April 2016)

My experience with this agency, in particular Melissa Wise, has been terrific. Helpful, responsive and highly solution driven are words which come to mind. Thank you, Melissa and co. for helping turn a daunting process into a seamless one instead.

 

Landlord - Clarke Street, South Bank (April 2016)

I have several rental property but Castran Gilbert are the best property managers I deal with. Have a great day. Keep up the good work.