Natalie was fantastic in assisting and answering all queries. She was always very quick in returning answers, and phone calls etc – just made the entire process very easy and professional – for me to then make my decision to purchase.
Buyer - 'The Riverside' apartments, Footscray (January 2017)
We were looking for investment properties for my son, brother, his wife and myself. My brother had just sold a property in Footscray and we went for a walk and saw the newly constructed building in Moreland Street Footscray. We went into the display unit and the woman by the name of Natalie Pedersen was extremely helpful. She was very informative, answered all our questions, and assisted people coming in and out of the display unit always displaying a high level of customer service. We felt that her honesty, integrity, and professionalism was the key to purchasing three units that afternoon.
We had such a good experience with Natalie in the purchasing of the three units that we decided to lease the units through Castran Gilbert. The Senior Property Manager Senem Lemanis has been a delight to work with. The communication has been excellent and two of the units were leased within weeks of settlement with no issues. We have found the team at Castran Gilbert to be very professional and their staff a delight to deal with. I would highly recommend the team at Castran Gilbert to my family & friends for purchasing or leasing a property.