Landlord Services

Our hands-on and transparent approach guarantees optimum results for you and your investment.

Don’t take risks when it comes to your most valuable assets. At Castran Gilbert, we offer effective, no-fuss and importantly, reliable, property management.

Read on to learn more about our leasing services.

 

To safeguard your property investment, we focus on:

  • Maximising your rental return with competitive pricing, quality marketing and a well-presented property
  • Finding the best tenants with a transparent selection process and thorough background checks
  • Securing tenants as quickly as possible using our existing database and an online ‘open for inspection’ booking system

Our agents offer hands-on service and regular communication to take the risk out of property investment, with a specialisation in leasing and managing new and modern apartments right across Melbourne.

Should you opt to purchase a brand-new property through Castran Gilbert, we can provide end-to-end support from the developer and builder to the owners corporation. To maximise your overall return on investment, we can also facilitate pre-leasing tasks including blind installation, photography and advertising prior to settlement.

The highly professional team at Castran Gilbert pride themselves on our strong track record and will be there with you throughout your property journey.

 

  • Provide a realistic estimate of potential rental income
  • Provide a formal rental appraisal for your lender (if required)
  • Conduct pre-settlement inspection on your behalf / with you (if required)
  • Collect keys from developer, builder, solicitor or agent (if required)
  • Arrange qualified trades to install blinds / conduct repairs / cleaning (if required)
  • Recommend ways to maximise the property’s appeal to prospective tenants
  • Arrange Professional Photography for every property & write advertising copy
  • Advertise your property on multiple websites including realestate.com.au (larger “highlight” listing), & domain.com.au
  • Erect a ‘For Lease’ board outside the property (if permitted by building rules)
  • Promoting your property to our database of prospective tenants who are actively searching for properties, and on our rental list
  • Use of our professional open for inspection boards directing tenants to your property during inspections
  • Tenants can register online 24/7 to inspect your property at a time that suits them
  • All tenants’ details are recorded for follow up and security
  • Service enquiries and questions from tenants by phone and email
  • All tenants accompanied to inspect your property at both private & open for inspections. We NEVER hand out keys and put your investment at risk.
  • Your property’s features “sold” to tenants and prompted for applications with urgency
  • Negotiate where required on price or items to be included with property
  • Provide regular reports on prospective tenant interest and feedback to you
  • Applicant’s current employer and current/past rent agents called to confirm their details
  • Applicant details discussed with you for approval. We don’t give tenants a reason if you say no.
  • Applicant/s checked on National Tenancy Database and Veda Public Record Search
  • Prepare condition report for reference at the end of the tenancy
  • Leases prepared by experienced property managers
  • Move in booked with building manager
  • Assist the tenant to connect utilities including ensuring water is connected in their name
  • Tenant thoroughly inducted and their obligations fully explained to them
  • Bond collected and lodged with Bond Authority in accordance with legislation
  • Collecting, receipting and accounting for rent as per legislation
  • Service tenant questions, requests and problems
  • Carry out routine inspections every six months and report to you
  • Liaising with owners’ corporations on your behalf
  • Follow up defect repairs / warranties with builder (if required)
  • Arrange for a qualified contractor to carry out periodic smoke alarm inspections
  • Arrange property maintenance and repairs including liaising with insurance companies (if applicable), arranging quotes, engagement of contractors and follow up to ensure job quality
  • Monitor & follow up arrears with tenants via email, phone and letter
  • Notify you of breaches involving non-payment of rent, significant property damage and accidents
  • Prepare and serve Residential Tenancies Act notices within correct time frames
  • Representation at VCAT hearings including necessary preparation work
  • Monitor lease expiries and advise current rental trends
  • Conduct rent reviews and advise on potential rent increases
  • Liaise with tenants to arrange prospective tenant inspections
  • Conduct final inspections at lease end including condition report and organise bond refund / claim
  • Disburse your rent to you within five days (max) of us receipting it
  • Monthly statement of rent collected and outgoings paid sent to you by email or mail
  • Arrange re-direction of water, rates & owners’ corporation invoices to Castran Gilbert
  • Payment of water, council rates and owners’ corporation fees directly from the rent (if requested)
  • Payment of tradespeople, contractors and professional invoices as required
  • Organise Quantity Surveyors to prepare Tax Depreciation Schedule
  • Prepare End of Financial year statement showing full year income and expenditure
  • Conducting rent review and negotiating a new lease with current tenant, carefully balancing likely rental in market with potential rent the current tenant will pay
  • New Leases prepared by experienced property managers

 

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Castran Gilbert is an award-winning company which continues to outperform its competitors and break new ground across Melbourne and Victoria at large.

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