Key Collection
Once settlement has been confirmed by your legal representative, your apartment keys will be available for collection from Castran Gilbert.
Unit 2/102-108
Toorak Road South Yarra
03 9827 1177
Keys are available for collection between 9am and 5pm Monday to Friday.
Please bring photo ID to collect your keys.
Please note: Once settlement has been confirmed by your conveyancer or solicitor, it may take some time for Castran Gilbert to be notified that the settlement has gone through, from the Vendors solicitor. Therefore it is important that you allow allow adequate time (about one hour) after your confirmation of settlement before picking up your keys.
If you would like a representative to collect the keys on your behalf, they must bring a written authority (written by you, the purchaser) authorising them to collect your keys. Your representative must bring this form together with his/her photo identification to collect keys, otherwise the keys will not be released.
Please complete this form if you would like a representative to collect your apartment keys.
They must bring this completed form with them when picking up your keys.